Pacifique Fashaho
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Primary IT support evidence with complementary technical work

Technology Projects Across Support, Software & Data

Explore practical evidence across IT support, software development, and data analytics. Every project identifies its scope, tools, deliverables, and evidence boundary.

7 Portfolio Projects
3 Core Technology Pillars
6 Detailed Case Studies

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How Project Results Are Presented

The figures below describe verifiable project scope and published deliverables. Learning or simulated projects are identified clearly and are not presented as paid client work.

A detailed example of evidence-first technical problem-solving

All Projects

Practical work organized by problem, tools, actions, evidence, and result

Network Connectivity & Shared Printer Troubleshooting

Representative IT Support Workflow

Windows DHCP & DNS Shared Printers Escalation
Problem

A user cannot reach expected network services, discover a shared printer, or complete a print job.

Tools

Adapter checks, ipconfig, ping, nslookup, printer queue, Print Spooler, driver, and test page.

Method

Separates physical, local network, upstream, DNS, shared-access, and Windows printing layers.

Evidence boundary

A representative workflow, not a claim about one client, ticket, private network, or guaranteed resolution.

Category: IT Support
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Eight diagnostic stages connect symptom intake, network-layer tests, printer checks, validation, documentation, and five clear escalation triggers.

New Workstation & User Setup

Practical IT Support Checklist

Windows Setup Drivers User Handover Documentation
Objective

Prepare a Windows workstation, validate essential functions, orient the user, and document handover.

Checks

Updates, drivers, approved applications, security, network, printer, folders, and backup location.

Method

Eight stages move from requirements and inspection through acceptance testing and user orientation.

Evidence boundary

No enterprise deployment, Active Directory, Intune, Group Policy, domain, or client claim.

Category: IT Support
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The checklist demonstrates practical local workstation preparation, six acceptance areas, user handover, documentation, privacy safeguards, and escalation boundaries.

Sales Performance Dashboard

Excel Dashboard KPIs Reporting
Sales Performance Dashboard preview
Problem

Sales information needed to be summarized quickly for review and reporting.

Tools

Excel, charts, KPI cards, GitHub.

What I did

Built a dashboard structure with performance indicators and visual summaries.

Result

A dashboard that makes sales performance easier to understand and share.

Published evidence

4 accessible deliverables: case-study page, repository, PDF dashboard, and Excel workbook.

Category: Data Analytics
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This project demonstrates dashboard structure, KPI thinking, reporting layout, and professional project publishing through GitHub.

Personal Portfolio Website

HTML CSS JavaScript GitHub Pages
Preview screenshot of Pacifique Fashaho portfolio website
Problem

My skills, experience, certifications, and projects needed one professional online presence.

Tools

HTML, CSS, JavaScript, Git, GitHub Pages.

What I did

Built a responsive multi-page portfolio with animations, filters, dark mode, and SEO metadata.

Result

A maintainable professional portfolio that showcases my technical profile and work.

Measurable scope

34 validated public routes across English and French, 2 visual themes, 4 project filters, and 1 responsive codebase published with GitHub Pages.

Category: Web
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The portfolio includes structured navigation, dedicated project and certification pages, accessibility improvements, responsive layout, theme switching, project filtering, and professional metadata.

Data Cleaning & Reporting Case Study

SQL Excel Data Cleaning Insights
Preview image for Google Data Analytics case study practice
Problem

Raw data becomes valuable only when cleaned, analyzed, and communicated clearly.

Tools

SQL, Excel, Google Sheets, data cleaning workflow, visualization concepts.

What I did

Applied a structured workflow to profile, clean, validate, analyze, and communicate data.

Result

Created a transparent method for converting inconsistent records into a validated, report-ready structure.

Measurable scope

7 data-quality issue types, 6 analytics stages, and 6 validation checks documented in the detailed case study.

Category: Data Analytics
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This representative practice case documents data profiling, cleaning rules, validation controls, analysis preparation, reporting outputs, and ethical limitations.

KoBoToolbox / ODK Field Data Support

KoBoToolbox ODK Tablets Validation
Preview image representing KoBoToolbox and ODK field data collection support
Problem

Field teams need dependable mobile data collection, device setup, connectivity support, and quality checks.

Tools

KoBoToolbox, ODK, tablets, Excel, Google Sheets, data validation.

What I did

Collected digital field data, configured mobile devices, supported field teams, and checked dataset quality.

Result

Cleaner field datasets and stronger technical continuity during data collection activities.

Documented scope

5 workflow areas covered: form use, mobile-device setup, field-team support, validation, and reporting preparation.

Category: Field Data
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This project is based on practical field data collection and technical support experience using mobile data collection tools.

Project Development Roadmap

I am continuing to improve this portfolio by adding deeper project documentation, screenshots, source files, and case studies.

More IT Support Documentation
Workflows, checklists, and troubleshooting examples

I will document practical workflows for workstation setup, printer support, networking, and user assistance.

Complementary Data Projects
Dashboards, cleaning workflows, and analytics cases

I plan to publish more data projects using Excel, SQL, Python, and dashboard screenshots.

Field Data Examples
KoBoToolbox, ODK, validation, and reporting

I will add safe, non-sensitive examples of field data collection and quality control workflows.

Web Improvements
Accessibility, performance, SEO, and maintainability

This portfolio itself is an active project where I improve layout, code quality, and user experience.

Interested in Working Together?

I can support organizations with workstation troubleshooting, user support, data cleaning, dashboards, reporting, and field data tools. I am open to remote and on-site opportunities.