Verified professional learning

Verified learning across support, data, and development

The Google IT Support credential remains the strongest role-aligned programme, while verified Data Analytics, Python, workplace technology, and field training support the broader three-pillar portfolio.

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CompletedGoogle IT Support programme
VerifiableCoursera and Credly evidence
AppliedProjects and support guides

Primary credential · Independently verifiable

Google IT Support Professional Certificate

Google · Coursera · Completed April 1, 2026

IT Support priority

Professional programme scope

Completed six-course professional programme covering computer hardware, operating systems, networking, system administration, IT security, troubleshooting, customer support, and entry-level IT career preparation.

Hardware & peripherals
Operating systems
Computer networking
System administration
IT security
Troubleshooting & service

Applied evidenceIT support case study Practical support guides

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View the six completed courses

Technical Support Fundamentals Completed December 24, 2025
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The Bits and Bytes of Computer Networking Completed February 6, 2026
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Operating Systems and You: Becoming a Power User Completed March 9, 2026
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System Administration and IT Infrastructure Services Completed March 18, 2026
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IT Security: Defense against the digital dark arts Completed April 1, 2026
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Accelerate Your Job Search with AI Completed February 22, 2026
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Direct workplace relevance

IT support & workplace technology

Practical training for user assistance, office tools, and professional documentation

Professional Qualification — Office Computing

INPP · Completed December 2024

User productivity
Office applications
Data basics

Practical training in Word, Excel, PowerPoint, internet fundamentals, databases, and data analysis.

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Work Smarter with Microsoft Word

Microsoft · Completed January 14, 2026

Document structure
Formatting
Workplace productivity

Supports clear user documentation, procedures, reports, and professional communication.

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Complementary analytical capability

Data & automation

Skills that strengthen reporting, structured investigation, and repetitive-task thinking

Google Data Analytics Professional Certificate

Google · Completed February 22, 2026

Data preparation
Analysis
Visualization

Supports evidence-based reporting and clearer communication of operational findings.

Applied inSales Dashboard case study

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Python for Everybody

University of Michigan · Completed December 15, 2025

Python fundamentals
Web data
Databases

Completed five-course specialization in programming and applied data processing.

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Python for Data Science, AI & Development

IBM · Completed December 7, 2025

Applied Python
Data handling
Development basics

Introduces Python techniques used across data, AI, and development workflows.

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Transferable operational capability

Field & professional operations

Training in monitoring, reporting, coordination, and team support

Field Monitoring Agent

Académie Humanitaire · Completed November 3, 2025

Monitoring
Follow-up
Reporting

Strengthens accurate observation, structured follow-up, and field documentation.

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Human Resources Management in Humanitarian Context

Académie Humanitaire · Completed November 11, 2025

Team support
Coordination
HR fundamentals

Provides supporting knowledge for professional and humanitarian team environments.

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From verified learning to a support method

The primary credential connects directly to practical evidence in Windows troubleshooting, printer support, network checks, user communication, escalation, and documentation.

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